First-Timer’s

GUIDE & FAQ

Welcome to the LPO!

We can’t wait to share this incredible music with you! Feel free to peruse these common questions regarding attending one of our performances.

Day of Concert

  • For concerts at the Orpheum Theater, parking is located on streets and in garages in the Central Business District.

    We also recommend using Spot Hero, which is a parking reservation service that lets you find and reserve hourly and event parking at different areas in the city.

  • We recommend showing up at least 30 minutes before concerts. This allows you time to park, get to the concert venue, and find your seats. Please see your ticket for door opening and performance start times.

  • Our ushers will let you into the hall at the earliest break in the performance that is not distracting for other audience members. At the Orpheum Theater, late seating will take place on the Gallery (3rd) level. You may find your originally assigned seats after intermission.

  • Most LPO concerts are approximately 90 minutes in length, and sometimes include a 20-minute intermission. Refer to the concert pages on our website for exact timings.

  • The Orpheum Theater is located in close proximity to many of the main streetcar and bus routes in town. Click here for a full listing of all RTA routes.

Dress & Etiquette

  • There isn’t a dress code so that’s up to you! You may dress according to your personal preference, ranging from casual to formal, though business casual is the most popular choice.

  • In the classical music world, some pieces of music are made up of multiple sections (called movements). Examples of these include symphonies and concertos. For these works, it’s a tradition for the audience to hold their applause until after the very last movement. If you are ever in doubt, it’s always safe to clap when everyone else does! Some performances are less formal than others so clapping is not discouraged if the performance moves you to do so.

Ticket Questions

Visit our ticket info page for all ticket related questions and policies

General/Other

  • The LPO offers many exciting opportunities for young people, including Family Concerts, Parks Concerts, and family-friendly holiday concerts. The LPO’s traditional classical concerts, however, are not appropriate for children under the age of 6.

  • All photography and video recording of LPO events is prohibited without explicit and written permission from orchestra administration.

  • Food and beverages policies vary by performance venue. The Orpheum Theater offers a variety of bar services and drinks are allowed in the concert hall. Please check the concert page for specific food and beverage policies in other venues.

  • See the form at the bottom of the page to sign up for our email list.

    Our emails come from our ticketing and marketing systems. Because of this our email may be marked as spam. Please be sure to check your spam folder periodically and mark LPO emails as "friendly."

  • The LPO monitors the weather conditions closely for all outdoor events. If a performance should be postponed or cancelled, the LPO will let you know as soon as possible via telephone, text message, or email as well as updating the website. 

    Status updates will also be posted on LPO social channels.

  • The LPO performs free park concerts in many regions, including in New Orleans, Metairie, Mandeville, and Slidell! Check our events calendar for upcoming opportunities.

  • The LPO offers music education programs for students of all ages. To learn more, visit the Education section of our website.

Can’t find what you’re looking for? Email your question or call LPO Patron Services at 504-523-6530, option 2 or email patron.services@lpomusic.com