BOX OFFICE

Hours Tuesday-Thursday, 1:00pm - 4:00pm

Phone 504.523.6530

Email patron.services@lpomusic.com

If no one is available to answer your call, please leave one voicemail, and we will return your call as soon as possible.

For subscription ticket exchanges or donations requested by voicemail, please note that confirmation will be sent by email only.

TICKETING POLICIES

FREQUENTLY ASKED QUESTIONS

SUBSCRIBER TICKETS

• Subscribers receive a 10% discount on additional tickets purchased for eligible LPO concerts. To redeem the discount, you must be logged in to your online account. Discount will automatically apply after your tickets are in the basket.

• All tickets purchased online will be emailed unless otherwise noted on the website.

• E-Tickets are emailed with Apple/Google Wallet accessible tickets and a PDF attachment. If you do not receive your tickets after purchase, check your spam folder.

• Tickets are compatible with Apple Wallet and Google Wallet, so you can conveniently store them on your mobile device for quick and secure entry on concert night.

• Should you not receive your tickets via email, contact Patron Services at patron.services@lpomusic.com or 504.523.6530

LPO ONLINE ACCOUNT

Visit lpomusic.com/myaccount to access your online account. Here you’ll be able to:

• View & add your ticket to your Apple/Google Wallet

• View & reprint your E-Tickets

• Purchase additional tickets with subscriber discount

• View your upcoming performances

FLEXIBLE TICKET EXCHANGES & DONATIONS

Exchange your tickets free of charge for another performance or donate them for a tax deduction. Ticket exchange and donation requests must be made at least 24 hours prior to the exchanged performance date.

Two easy ways to exchange or donate:

• Email your request to patron.services@lpomusic.com.

• Call the LPO Patron Services Office at 504.523.6530. Please leave a single message with your information if no one is available.

Please note: Tickets cannot be exchanged or donated after a performance has taken place.