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Subscriber Guide

Welcome to the 2024-25 LPO Season! Here you’ll find information about the season and your tickets.

A NOTE FROM OUR MUSIC DIRECTOR & EXECUTIVE DIRECTOR

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Sincerely,
Matthew Kraemer                                      Anwar Nasir
Music Director                                           Executive Director

BOX OFFICE

Hours: Monday-Friday 10:00am – 4:00pm
Phone: 504.523.6530
Email: patron.services@lpomusic.com

SUBSCRIBER TICKET DISCOUNT

Subscribers receive a 10% discount on regular priced tickets purchased for eligible LPO concerts. To redeem the discount, you must be logged in to your online account. Discount will automatically apply after your tickets are in the basket.
*All tickets purchased online will be emailed unless otherwise noted on the website.*
E-Tickets are emailed in a PDF file. If you do not receive your tickets after purchase, check your spam folder.
Should you not receive your tickets via email, contact Patron Services at patron.services@lpomusic.com or 504.523.6530


LPO ONLINE ACCOUNT

Here you’ll be able to:
• View & reprint your E-Tickets
• Purchase additional tickets with your subscriber discount
• View your upcoming performance
• Update your personal information
• Redeem your ticket vouchers

LPO MUSIC APP

FLEXIBLE TICKET EXCHANGE & DONATION

Let us accommodate your busy schedule. Exchange your tickets free of charge for another performance or donate them for a tax deduction. Ticket exchange and donation requests must be made at least 24 hours prior to the exchanged performance date.
Please note: Tickets cannot be exchanged or credited after a performance has taken place. Credits are only applicable to the current season and do not rollover. Some exclusions apply.
Two easy ways to exchange or donate:


LATE ARRIVALS & SEATING POLICIES

Performance times are listed on all LPO tickets and on the website. We recommend arriving at least 30 minutes before the published performance time to allow time for parking and entry. Latecomers will be seated at the first appropriate interval in the most accessible seat(s) and may then claim their ticketed seat(s) at intermission. If you need to leave your seat during a performance, an usher will reseat you at an appropriate pause or during intermission.


PARKING INFORMATION

RESERVE YOUR PARKING NOW!
Did you know? You can reserve parking up to 90 days in advance – usually at a discounted rate! There is a Unipark garage directly next to the Orpheum Theater as well as other parking garages in the area. We recommend using Spot Hero or Park Whiz which are parking reservation services that let you find & reserve hourly parking.

LPO VOLUNTEERS

  • Become a Member! Visit lpovolunteers.org for more information.
  • Encore Shop – Upscale consignment shop offering apparel & accessories benefiting the LPO. Open Tues-Sat 11a-5p at
    7814 Maple St., New Orleans, LA 70018
Need some new playlist inspiration? Listen to us on Spotify!